How Swift Works

December 29, 2025


For Transport Operators

Set up your routes in minutes

Getting started with Swift is straightforward. You create an account, add your business details, and then begin building your routes. Each route you create includes:

  • Departure and destination points — Define where your buses travel
  • Pricing structure — Set your fares and any special rates
  • Customisation options — Add specific features like WiFi, AC, or premium seating

Once your route is live, passengers can immediately find and book your services.


Manage your fleet

Every vehicle in your fleet exists as its own entity on Swift. This means you can:

  • Track performance and schedules for each bus
  • Assign specific vehicles to routes
  • Update vehicle details and availability in real-time
  • See which buses are generating the most bookings

This helps you understand your fleet's performance and make better decisions about maintenance, scheduling, and growth.


Smart timetabling

Timetabling can be complex, but Swift makes it manageable. You set up your schedule once, and our system handles the rest. We offer:

  • Automated scheduling — Set your departure times and frequencies
  • Real-time updates — Adjust schedules on the fly when things change

You can then analyse your booking data and understand how to improve your timetable to maximise occupancy and revenue.


For Passengers

Easy booking experience

Passengers visit Swift's rider app or website, enter their departure and destination, and see all available trips from different operators. They can:

  • Compare prices and departure times
  • Select their preferred seat
  • Pay securely through mobile money or card
  • Receive their ticket instantly

All tickets are stored digitally in the app, making it easy for passengers to access them anytime.


Better support

When passengers book through Swift, they get access to:

  • Real-time trip updates and notifications
  • Customer support from Swift via multiple channels
  • Easy refund processing if plans change
  • Trip history and favorite routes

Payments

We've designed our payment system to be simple and reliable:

  1. Passengers pay — When a passenger books a ticket, payment is processed securely through our Paystack integration
  2. Daily batching — All payments for your business are pooled together each day
  3. Fast payouts — Funds arrive in your bank account on a T+1 cycle (next business day)

We support all major banks in Ghana, making it easy to receive your earnings no matter which bank you use.


Keeping teams connected

Swift includes tools for team management:

  • Role-based access — Give different permissions to drivers, admin staff, and managers
  • Driver app — Soon, your drivers will have access to their own login portal so they can see their schedules and passenger lists
  • Admin dashboard — Office staff can manage bookings and customer issues

Everyone on your team has access to the information they need, without getting overwhelmed by things that aren't relevant to their role.


Getting started

Ready to bring your bus business onto Swift? Here's how to begin:

  1. Sign up — Create an account and add your business details
  2. Set up payouts — Connect your bank account for receiving payments
  3. Register vehicles — Add your fleet to the platform
  4. Create routes — Build your first route and set your schedule
  5. Go live — Start receiving bookings from passengers

Our team is here to help you through every step. You can book a call with us through the link below if you need assistance.


Swift is more than a booking platform — it's infrastructure for modern bus transport. Whether you're running a small operation or managing a large fleet, Swift has the tools you need to grow your business and serve passengers better.

Ready to modernize your bus business? Book a call with our team to get started.